Privacy Policy

A Better View Sash & Door Last Updated: September 9, 2026

1. Overview

A Better View Sash & Door ("A Better View," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit abetterviewsnd.com (the "Site"), request a consultation, apply for financing, register a warranty, or otherwise communicate with us.

By using the Site or submitting information to us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Contact information: name, phone number, email address, mailing/service address

Project information: details about your home, windows, doors, or requested services

Financing information: information you provide if you apply for financing through one of our partners

Communications: messages you send us through contact forms, chat, phone, text (SMS), or email

Technical information: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies

3. How We Collect Information

Directly from you, when you fill out a form (contact, in-home consultation request, warranty registration, financing application) or contact us by phone, text, or email

Automatically, through cookies and analytics tools when you browse the Site

From third parties, such as financing partners, if you apply for financing and authorize the exchange of information

4. How We Use Your Information

We use the information we collect to:

Respond to consultation requests and schedule appointments

Provide quotes, process orders, and fulfill installation services

Process warranty registrations and honor warranty claims

Communicate with you about your project, appointment reminders, or service updates

Send marketing communications (email or SMS), only if you have opted in

Improve our Site, services, and customer experience

Comply with legal obligations

5. SMS and Text Messaging Consent

If you provide your phone number and opt in to receive text messages from us, we may send you messages related to:

Marketing messages: special offers, discounts, and promotions (only if you checked the marketing consent box)

Non-marketing/service messages: appointment confirmations, scheduling updates, and service-related communications (only if you checked the non-marketing consent box)

You may opt out of text messages at any time by replying "STOP" to any message, or by contacting us directly. Message and data rates may apply. Consent to receive texts is never required as a condition of using our services or submitting a form.

We do not sell or share your mobile phone number with third parties for their own marketing purposes.

6. How We Share Your Information

We may share your information with:

Financing partners, if you apply for financing, so they can process your application

Service providers who help us operate our business (e.g., CRM/website hosting, scheduling, payment processing)

Installation subcontractors or crews, as needed to complete your project

Legal or regulatory authorities, if required by law

We do not sell your personal information to third parties.

7. Cookies and Analytics

Our Site may use cookies and similar tracking technologies to understand how visitors use the Site and to improve your experience. You can control cookies through your browser settings; disabling cookies may affect some Site features.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including servicing warranties, complying with legal obligations, resolving disputes, and enforcing our agreements.

10. Your Choices and Rights

Depending on your location, you may have rights to:

Request access to the personal information we hold about you

Request correction or deletion of your information

Opt out of marketing communications (SMS or email) at any time

To exercise these rights, contact us using the information below.

11. Children's Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the updated Policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

A Better View Sash & Door 2521 E 40th Plz, Panama City, FL 32405 Phone: (850) 640-6850 Email: [email protected]